# Using Chat Widget

## Table of Contents

1. Introduction
2. Accessing the the Chat-Widget
3. Initiating a chat
4. Chat Etiquette
5. Providing information
6. Closing the chat

## Introduction

Welcome to our Chat-Widget Support! Our chat feature allows you to connect with our support team in real-time, ensuring you get the assistance you need promptly.

## Accessing the Chat-Widget

To access the chat-widget

* Look for the chat icon on your screen, usually located in the bottom corner.
* Click on the icon to open the chat-widget.

<figure><img src="/files/oaTe1aiPbAF2WXqbJVRz" alt=""><figcaption><p>Click here to open the chat widget window.</p></figcaption></figure>

## Initiating the Chat

Initiating a chat is simple:

* Enter a brief description of your query.
* Click on "Send" button to connect with a support agent or our AI Agent

<figure><img src="/files/U7VTDuBGjHTrZESFtmP5" alt=""><figcaption><p>Here as you can see ,the chat window is being opened. now you can type your query and get assistance.</p></figcaption></figure>

## Chat Etiquette

Follow these etiquette tips for effective communication:

* Be clear and concise in your messages.
* Provide relevant details to help our support team understand your query.
* Avoid the use of offensive language.

## Providing Information

To receive accurate assistance, share relevant information such as:

* Any error messages you encountered.
* Steps you've already taken to resolve the issue.

## Closing the chat

Once your query is resolved:

* You can exit the chat&#x20;


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.compfox.io/product-guides/using-chat-widget.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.